Hi there,
I have to be honest and say that I’m starting this week with a new obsession!
I have become obsessed with communication.
The things we say. The things we don’t say. The constant misunderstanding and misinterpretation between people. The avoidance. The aggression. How difficult we find it. How much we fear it. And why we don’t do it.
You see, I’ve worked with so many businesses and it’s the thing I see getting in the way of productivity and workplace performance every single time.
Maybe it’s a manager who doesn’t want to say something to one of their team because they don’t want to come across as nagging.
Maybe it’s a teammate who doesn’t want to give any feedback because they’re not sure it’s their place to say.
Maybe it’s a junior employee who doesn’t know how to ask their senior for help for fear of looking stupid.
Maybe it’s a team member with a new boss and has no idea how to connect with them. Or a new boss with no idea how to connect with their new team.
Or maybe it’s someone who doesn’t know how to approach their colleague about an important request for fear that it will end in confrontation and they’ll be angry.
I think we all know of tens, if not hundreds, of scenarios like this which in themselves are bad but when they multiply, are genuinely disconnecting us and holding business up. It’s why I created a series of videos for our social media profiles (like my TikTok) all about better communication and why we created an employee coaching workshop (more info on that below) to directly support your people with it.
I've popped two of the videos with some super simple tips in this newsletter - one is about dealing with your emotion before you communicate and the next is about matching your message to your medium!
Workshop: High-Performance Communication In Your Business
Avoiding difficult conversations is a common instinct for many of us, but it can have significant consequences, leading to poor performance, increased absenteeism, and higher turnover rates.
Expressing concerns like 'I don't want to make them angry' or 'they'll be upset' underscores the prevalent apprehension about the other person's reaction. The root of the issue, however, lies not in expected reactions but in our own feelings and emotions. The discomfort arises from our aversion to strong emotional responses.
Nevertheless, mastering the ability to address sensitive issues is crucial for effective contribution and management.
This session is a practical guide to prepare for and have challenging conversations, highlighting the need to reflect on the reasons for engaging in these discussions and connecting them to broader goals and forward movement: leading to greatly improved workplace performance and productivity.
Find out more about our programmes and workshops here.
I would love to hear from you if you’ve experienced similar and are keen to consider supporting your people to communicate better!
Have a brilliant week,
Cate x
Hi there,
I have to be honest and say that I’m starting this week with a new obsession!
I have become obsessed with communication.
The things we say. The things we don’t say. The constant misunderstanding and misinterpretation between people. The avoidance. The aggression. How difficult we find it. How much we fear it. And why we don’t do it.
You see, I’ve worked with so many businesses and it’s the thing I see getting in the way of productivity and workplace performance every single time.
Maybe it’s a manager who doesn’t want to say something to one of their team because they don’t want to come across as nagging.
Maybe it’s a teammate who doesn’t want to give any feedback because they’re not sure it’s their place to say.
Maybe it’s a junior employee who doesn’t know how to ask their senior for help for fear of looking stupid.
Maybe it’s a team member with a new boss and has no idea how to connect with them. Or a new boss with no idea how to connect with their new team.
Or maybe it’s someone who doesn’t know how to approach their colleague about an important request for fear that it will end in confrontation and they’ll be angry.
I think we all know of tens, if not hundreds, of scenarios like this which in themselves are bad but when they multiply, are genuinely disconnecting us and holding business up. It’s why I created a series of videos for our social media profiles (like my TikTok) all about better communication and why we created an employee coaching workshop (more info on that below) to directly support your people with it.
I've popped two of the videos with some super simple tips in this newsletter - one is about dealing with your emotion before you communicate and the next is about matching your message to your medium!
Workshop: High-Performance Communication In Your Business
Avoiding difficult conversations is a common instinct for many of us, but it can have significant consequences, leading to poor performance, increased absenteeism, and higher turnover rates.
Expressing concerns like 'I don't want to make them angry' or 'they'll be upset' underscores the prevalent apprehension about the other person's reaction. The root of the issue, however, lies not in expected reactions but in our own feelings and emotions. The discomfort arises from our aversion to strong emotional responses.
Nevertheless, mastering the ability to address sensitive issues is crucial for effective contribution and management.
This session is a practical guide to prepare for and have challenging conversations, highlighting the need to reflect on the reasons for engaging in these discussions and connecting them to broader goals and forward movement: leading to greatly improved workplace performance and productivity.
Find out more about our programmes and workshops here.
I would love to hear from you if you’ve experienced similar and are keen to consider supporting your people to communicate better!
Have a brilliant week,
Cate x
