GDPR policy

At PUSH, we believe in looking after your information and giving you control. Below is a summary of key points from our Privacy Policy and Terms of Use relating to GDPR. For full details, please read all documents in full.

Definitions

“The Client” — The individual attending a coaching session within “The Business.”

‍“The Business” — The employer providing PUSH Coaching as a benefit to its employees.

‍“The PUSH Coach” — The Coach providing Coaching Services via PUSH.

‍“PUSH” — The organisation in relationship with The Business to provide the PUSH Coach and their Coaching Services.

‍Nature of the Relationship

‍PUSH (PUSH Mind & Body Ltd) works with The Business to provide coaching services. PUSH has a team of self-employed Coaches who deliver coaching sessions to staff members (The Clients) under a relationship with The Business.

‍Summary of Confidentiality and Data Use

- Confidentiality: Information shared with PUSH Coaches in coaching sessions is confidential and is not shared with The Business.

- Data Storage: PUSH holds your name and email for appointment scheduling and basic record-keeping.

- Anonymised Data: We may share anonymised, non-identifiable data with The Business regarding general usage trends.

- Professional Development: PUSH Coaches may share anonymised session data with regulatory bodies for professional development.

Booking and Data Storage

‍PUSH’s CRM provider is Zoho, which securely manages and stores client information. You can view Zoho's data processing policies here: Zoho Data Processing Policy.

‍Your Data Rights

‍Under GDPR, you have the right to:

- Access personal data we hold about you.

- Correct inaccurate data.

- Request deletion of data.

- Restrict processing or object to specific uses.

- Withdraw consent where data processing relies on consent.

To exercise any of these rights, please contact enquiries@pushmindandbody.com.

‍Data Retention

‍PUSH retains personal data only as long as necessary:

- Account data: kept for the duration of the coaching relationship plus one year afterwards.

- Anonymised data: retained indefinitely for statistical purposes without personal identifiers.

‍Data Security

‍We take steps to protect your data, including encrypted storage for digital records and secure storage for physical notes, ensuring compliance with GDPR.

‍Acceptance of the Privacy Policy

‍By using PUSH services, you agree to this Privacy Policy. If you do not accept it, please do not use PUSH or related services.