Hi there,
One thing that has been on my mind recently has been the need for manager training (I mean, when isn’t it?).
I was reading The Gallup Report the other day (don’t judge me) and here’s something super interesting:
- 30% of employees are engaged
- 20% are actively disengaged (i.e. causing you problems)
- 50% are not engaged (i.e. doing the bare minimum)
So, that basically means that 1/3 of your team are delivering the majority of your performance. And are probably, therefore, a bit p*ssed about it.
Now, arguably, you could blame this on factors outside of your control.
However, there will be a lot of reasons that your managers bear responsibility for poor engagement - because how your workforce are feeling is directly attributable to how they communicate, connect, trust and develop their people.
The good manager will rise to this challenge to engage their troops. The poorer manager will continue the blame game.
But, let’s be clear, whilst improving engagement is an opportunity for managers, low engagement might not be their fault.
Bruce Daisley wrote that we are in a management crisis - more is needed than ever from managers but, more often than not, they have had little or no training and are facing more complex people problems than ever before - especially if you consider our hybrid workforces.
And, let’s be very clear, the answer is absolutely not to ‘just get people back into the office’.
So, if you want any help with how to upskill your managers, you know where we are (see our brilliant management development programmes here).
And, in the meantime, here’s a tip from a self-confessed ex-bad manager who learnt how to be a good manager - work on upskilling yourself in the three Cs:
- Consistency
- Communication
- Confidence
Wishing you and your team energy, gratitude, acceptance and curiosity.
With much love,
Cate x
Hi there,
One thing that has been on my mind recently has been the need for manager training (I mean, when isn’t it?).
I was reading The Gallup Report the other day (don’t judge me) and here’s something super interesting:
- 30% of employees are engaged
- 20% are actively disengaged (i.e. causing you problems)
- 50% are not engaged (i.e. doing the bare minimum)
So, that basically means that 1/3 of your team are delivering the majority of your performance. And are probably, therefore, a bit p*ssed about it.
Now, arguably, you could blame this on factors outside of your control.
However, there will be a lot of reasons that your managers bear responsibility for poor engagement - because how your workforce are feeling is directly attributable to how they communicate, connect, trust and develop their people.
The good manager will rise to this challenge to engage their troops. The poorer manager will continue the blame game.
But, let’s be clear, whilst improving engagement is an opportunity for managers, low engagement might not be their fault.
Bruce Daisley wrote that we are in a management crisis - more is needed than ever from managers but, more often than not, they have had little or no training and are facing more complex people problems than ever before - especially if you consider our hybrid workforces.
And, let’s be very clear, the answer is absolutely not to ‘just get people back into the office’.
So, if you want any help with how to upskill your managers, you know where we are (see our brilliant management development programmes here).
And, in the meantime, here’s a tip from a self-confessed ex-bad manager who learnt how to be a good manager - work on upskilling yourself in the three Cs:
- Consistency
- Communication
- Confidence
Wishing you and your team energy, gratitude, acceptance and curiosity.
With much love,
Cate x
